Implementing a Quality Management System will help you enhance customer satisfaction, achieve consistency, and improve internal processes. It can minimise the risk that customer expectations are not met.
Each business has operational processes that are critical to its strategic objectives. Business improvement relies on your ability to discover strengths, weaknesses, and improvement opportunities. With our Risk Based Certification™ approach, DNV auditors assess how well your Quality Management System supports the areas of greatest importance to you, in addition to measuring compliance against elected standards.
On this Quality Management homepage, we will help you understand the what and why of a Quality Management System—what it is and why your business will benefit from implementing one.
Partner with DNV for:
- Quality Management System certification to the generic ISO 9001:2000 standard, and improve your ability to meet strategic objectives. ISO 9001:2000 is an international standard applicable to any manufacturing or service provider.
The road to certification will help you prepare for an independent audit. Accredited certification will explain what DNV’s Risk Based Certification™ process entails.
Industry-specific quality standards
Certain standards are highly specific to a particular market sector. Quality Management Systems for these market sectors are treated in a separate section:
- The automotive industry requires suppliers to certify their Quality Management Systems according to TS 16949 or QS-9000.
- The food industry addresses food safety through HACCP and other prerequisites.
DNV offers Risk Based Certification™ worldwide, and holds a wide range of national accreditations. With our global network of local resources, we provide you with the certification most suitable to your needs, type of business, and company location. Wherever you are, our auditors make it a point to know the business you are in.
*Risk Based Certification is a trademark of Det Norske Veritas AS. Applications are filed in the United States, the European Union, Japan and Norway.
